Sajilo Sewa
About Sajilo Sewa

Running a home should be sajilo — easy.

We're Nepal's home-services company on a mission to make every household task — from a leaking tap to a full bathroom remodel — feel as effortless as ordering food. One trusted brand. 1,200+ verified experts. One number to call.

Our Story

From one plumber to a network of 1,200.

In 2021, our founder Sandeep Kumar was a recently-returned engineer fixing his Pulchowk apartment. After three different plumbers cancelled in one week and a fourth charged him 4× the fair rate, he wondered why finding a reliable home-service worker in Kathmandu felt harder than finding a doctor.

On the other side of that broken market were thousands of skilled tradespeople — plumbers, electricians, AC techs — sitting idle, unable to find steady work, often paid late or not at all by middlemen. Two problems, one obvious answer: a platform.

We launched in November 2022 with three plumbers, a Google form, and a WhatsApp number. Four years later, Sajilo Sewa is the largest verified home-services network in Nepal — covering Kathmandu, Lalitpur, Bhaktapur, and now expanding to Pokhara and Chitwan.

We're a small, opinionated team. We believe customers deserve transparent pricing, real warranties, and never being talked down to. We believe experts deserve respect, fair pay, and the dignity of running their own business. Everything we build is at the intersection of those two beliefs.

1,200+
verified experts on the network
85,000+
jobs completed since launch
Rs 9.4 Cr
paid out to experts in 2025
4.8
average customer rating
3
cities served (and growing)
247
AMC contracts active
38%
of bookings are repeat customers
< 32 min
average emergency response
What We Believe

Five principles that shape every decision.

01

Transparent pricing, always

Our rates are public on the home page. No surge pricing, no surprise charges. The plumber tells you the cost before opening their toolbox — and writes it down.

02

Workmanship comes with a warranty

Every job, no matter how small, comes with a 30-day warranty. If it breaks again, we re-do it free. AMC members get 1 year. We stand behind our work because we trust our experts.

03

Experts before customers, always

A platform that mistreats its workers is a platform on borrowed time. Our experts keep 80% of every job, get paid weekly, and have access to insurance, training, and tools. They're partners, not gig workers.

04

Verified means verified

Citizenship, training certificates, references, police clearance, in-person interview, tool inspection, and trial jobs — every Sajilo Expert clears 7 checks before their first paid booking.

05

We obsess over the boring stuff

Reliability is logistics. We invest more than competitors in dispatching, route optimization, and ETA accuracy because "the plumber will be there at 10:30" should mean it.

Our Journey

Four years, a few milestones.

Nov 2022

Sajilo Sewa launches

First booking taken on a Google Form. 3 plumbers on the roster. Founders' apartment is HQ.

Mar 2023

500 jobs · expand to electrical

Crossed 500 jobs. Onboarded our first 12 electricians. Sajilo Expert App goes into beta.

Aug 2023

AMC plans launch

Annual maintenance contracts go live for plumbing and electrical. First 50 households sign up.

Feb 2024

Lalitpur training center

Opened a permanent expert training center in Lalitpur. Free 2-day onboarding for every new joiner.

Sep 2024

500 experts · Sajilo Project

Crossed 500 verified experts. Launched Sajilo Project for full-home renovation services.

Apr 2025

Liability insurance for all

Every Sajilo Expert covered for up to Rs 100,000 in accidental damage. First in Nepal.

Oct 2025

Pokhara expansion

Sajilo expands beyond Kathmandu Valley with a Pokhara launch. First non-valley jobs in week one.

May 2026

1,200+ experts · here today

Today we serve 3 cities, run 247 active AMC contracts, and have completed over 85,000 jobs.

In the News & Recognition
Best Service Startup 2025
NepalStartup Awards
Top 50 SMEs of Nepal
New Business Age, 2025
Featured: Future of Work
Kantipur, March 2025
CSR Excellence Award
FNCCI, 2024
Visit Our Office
Sajilo Sewa Pvt. Ltd.
Pulchowk Road, Lalitpur 44600
Mon–Sat · 10 AM – 7 PM
Get directions
Talk To Us
Customer support: +977 1 5421 388
Open chat

Ready to make running your home sajilo?

Book a service in under 2 minutes. Pay only after the work is done.